Question 1

How do I book an appointment?

Accepted Answer

Simply call us at +917696263838 and we will discuss the available appointment slots and book you in.

Question 2

I don't need a full 1 hour session, I just need consulting.

Accepted Answer

Appointment enquires are free. But diagnosis can only be made in a session.
Only appointment related enquires are entertained.

Question 3

Is the session confidential?

Accepted Answer

The sessions are 100% confidential unless requested by the patient to share the information with their family, friends etc. 
 
Session information can be shared with the government if patient expresses criminal or illegal intentions.

Question 4

What are the working hours?

Accepted Answer

Session hours are as follows:-
 
Mon - Fri: 10:00 am - 6:30 pm          
Saturday: 10:00 am - 6:30 pm
Sunday: 10:00 am - 5:00 pm 
 
Note:- Sunday hours apply on public holidays.

Question 5

How can I cancel my appointment?

Accepted Answer

Appointment once booked can be cancelled with a 48 hours prior notice. A full refund will be made if you inform us 48 hours prior. 
 
Post the 48 hours notice no cancellation can be made. If you need to reschedule your appointment a notice of 24 hours is mandatory, and we will try to move you around to the next available slot.

Question 6

Will I get a refund if I cancel my appointment?

Accepted Answer

A full refund will be made if cancellation is made 48 hours prior to the session.

Question 7

I need an emergency session!

Accepted Answer

In case you need an emergency session on the same day or the following day, which is out of the usual working hours, emergency session charges apply.  
 
Emergency session charges are ₹3000/- subject to time availability.

Question 8

Do you take skype sessions?

Accepted Answer

Yes, sessions can be conducted on any online platforms like Skype and Zoom. Please call us at +917696263838 and we can arrange a remote call set up.

MindVani